Privacy policy
PRIVACY POLICY
Last updated: August 2026
Tribe Nine Studios ("we", "us", "our") is committed to protecting your personal information. This policy explains how we collect, use, and protect your data.
Information We Collect
When you place an order or sign up to our waitlist we collect your name, email address, shipping address, payment information, and any preferences you share with us such as colourway choice or city.
How We Use Your Information
We use your information to process and fulfill your orders, send order confirmations and shipping notifications, send marketing emails if you have opted in, improve our website and customer experience, and comply with legal obligations.
Email Marketing
We use Klaviyo to manage our email communications. If you have signed up to our waitlist or opted in at checkout, you may receive emails from us about new drops, product updates, and brand news. You can unsubscribe at any time using the link at the bottom of any email.
Data Sharing
We do not sell your personal data. We share your information only with trusted service providers who help us operate our business - including Shopify (our store platform), Klaviyo (email marketing), DHL and Royal Mail (shipping), and payment processors. All service providers are required to protect your data.
Cookies
Our website uses cookies to improve your browsing experience, track site performance, and support our advertising. You can manage cookie preferences in your browser settings.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights please contact us at info@tribeninestudios.co.
Contact
Tribe Nine Studios
info@tribeninestudios.co
tribeninestudios.com